Monday,
3 February 2003 8:30 am
Most of the
people currently in charge of our high-tech assets, do not have the background
and education to understand technology! For example, Pat
Russo, CEO of Lucent, comes from a sales background. Frank
Dunn, CEO of Nortel, is an accountant.
He replaced John Roth, a technologist,
in 2001. Chris Galvin, CEO of Motorola, has a
business education and started in sales. Anne Mulcahy, CEO
of Xerox, has degrees in english and journalism and started in
sales. Carly Fiorina, CEO of H-P, has degrees in history, philosophy,
and business, and came out of sales. On the government
side, Sean O'Keefe, head of NASA, has a public administration
education and was previously the head of the Office of
Management and Budget. Spencer Abraham, Deputy Secretary
of Energy and the COO of the Department of Energy (which
oversees the 17 national physics labs) is a lawyer.
The
role of Chief Technology Officers (CTOs), the people who's
principal
function it is to advise a non-technical CEO on technology
matters, appears to be waning as well. Some high tech companies have
recently let their CTOs go and not replaced them, presumably as a
cost savings measure. Others have replaced them, but
downgraded their influence.
The
Wall Street Journal reported the other day that CEOs are no
longer interested in visionary managers, instead wanting pragmatic
ones. Sales people, lawyers, and accountants are definitely
pragmatic, but it is impossible for them to have an industry
vision because they do not understand what can and cannot be done
with the technology they oversee. None of the above group of
CEOs can possibly have the type of vision that John Roth, Steve
Jobs, Bill Gates, Bill Hewlett, David Packard, Ken Olson, Werner
von Braun, or Ed Land had. Based on intimate understanding
of the technology of their companies or agencies, these leaders
were able to drive huge growth and changed the world.
Investors came to regard technology companies as growth companies
and gave them much higher valuations than other companies, which
they maintain to this day.
Sales
people, lawyers, and accountants can certainly use their training and experience
to make companies run smoother, reduce the risks, cut costs, increase
profitability, and motivate sales forces. However, their training
does not allow them to create visions of what is possible and then to
motivate a group of engineers and scientists to execute those
visions. Without technological visions, these are no longer growth
companies (or agencies). This is bad news for their stock prices,
and bad news for the high-tech industry. We will once again
have to look to startups to provide the technological vision that will
drive growth. And once again the startups run by technological
visionaries will replace the previous set of growth companies.
Unless,
of course, the current high tech companies evolve into
distribution companies for the products of the new startups, as I
proposed they should in The
Slingshot Syndrome.